Ticket Booking FAQ

So you’re thinking of coming to FyneFest – here’s all the info you need about booking tickets; hopefully it should answer all your questions, but if there’s any information that you think might be missing, fire us an email (tickets@fyneales.com) or get us on Facebook, Twitter or Instagram and we’ll do our best to get back to you asap.

How much are FyneFest 2019 tickets?

 

Prices for FyneFest 2019 tickets vary depending on how long you want to visit the festival, whether you’re planning to stay on-site and when you book your tickets.

There are four tiers of ticket pricing; tickets in each tier are the same, however the earlier you book, the cheaper tickets will be. Weekend Earlybird tickets go on sale at 10am on 30 November 2018 – this is the cheapest time to buy your tickets before a small price increase for Tier 1 tickets and so on.

Please see the tickets page for the current pricing.

Each tier of tickets is limited in quantity and will only be available until sold out.

What’s included with FyneFest 2019 tickets?

Your FyneFest 2019 ticket includes entry to the festival for the timeframe booked, your festival glass and your first beer token.

Ticket timeframes:

  • Weekend with camping: Arrival from 10am on Friday 31 May, departure any time until midday Monday 3 June.
  • Weekend no camping: Arrival from 10am on each day of the festival, departing at conclusion of each evening.
  • Saturday with camping: Arrival from 10am on Saturday 1 June, departure any time until midday Monday 3 June.
  • Saturday no camping: Arrival from 10am on Saturday 1 June, departure at conclusion of events on Saturday 3 June.

What’s included with the Campervan Pass?

Campervan Passes are add-ons allowing use of one campervan pitch on one of the two campervan fields. Any festival attendee using a campervan pass must also hold a valid festival ticket which includes camping.

Pitches are 7m x 4.5m in size. All campervans, caravans and motorhomes must comfortably fit within their designated pitches, along with any towing vehicle (if not moved to car park), awning, canopy, tent or other external additions to accommodation.

Pitches are allocated by by stewards. Pitches cannot be reserved. If you would like a campervan pitch next to friends, we recommend you aim to arrive at the same time to increase likelihood that you will be pitched together.

FyneFest reserves the right to request the removal of any external additions to pitches should the present any risk to other attendees.

We do not allow makeshift campervans on site and campervan pitches cannot be used for tents only.

We are currently unable to offer electric hook-up/power for campervans.

I have a campervan that is too large for a campervan pitch, what can I do?

Please contact tickets@fyneales.com with the dimensions of you campervan, caravan or motorhome.

Do I need to purchase a Car Park Pass if I have a Campervan Pass?

If both your towing vehicle and accommodation vehicle fit comfortably inside the designated pitch size (7mx4.5m), you may park your vehicle adjacent to the accommodation and do not need to purchase a car park pass.

Any vehicle that does not fit within the pitch alongside the accommodation will be required to park in the car park and a car park pass will be required.

Do I need to purchase a Car Park Pass?

Anyone bringing vehicle on site (car, motorbike, van etc) that will not be parked in a campervan pitch will be required to purchase a car park pass for £3.

We encourage ticket-holders to share transport to and from the event as much as possible as parking space may be limited.

Car Park spaces will be allocated by stewards on arrival.

Do I need to book tickets for under-18s?

Yes, all under-18s must have valid tickets for the festival.

Children under 13 years old are eligible for free entry to the festival, but must present a valid (free) Kids ticket on arrival.

13-17 year olds must purchase a Youth ticket for entry to the festival.

FyneFest reserves the right to check identification for any ticket holder.

How do I get my FyneFest 2019 tickets?

FyneFest 2019 tickets are issued digitally via email shortly after booking.

Each ticket features a unique barcode that must be scanned before entry. We ask that ticket-holders bring tickets with them either printed or on a portable device to be scanned on arrival.

Are there any ticket discounts?

The only discounted tickets for FyneFest 2019 are for local residents (see below) and we currently do not offer any other discounts.

Do I need to book a ticket for my dog?

Due to an unfortunate incident at FyneFest 2018, we’ve been requested by licensing authorities to review our policy for dogs on site at FyneFest 2019.

At this point, it is uncertain whether dogs will be permitted at FyneFest 2019; we know this would be unwelcome news to many, but we’re doing everything we can to ensure they will be permitted, and we’re giving attendees a heads up as early as possible and will continue to keep everyone informed as discussions with the licensing board continue.

If dogs are permitted, it may be that you need to return to book an additional (free) ticket for your dog, or to register your dog with us via another medium in order for it to join us at the festival.

Am I eligible to book Local tickets?

Local tickets at discounted prices are available for those living in Inveraray (PA32), Furnace (PA32), Strachur (PA27), Lochgoilhead (PA24), Arrochar (G83), Tarbet (G83) or Cairndow (PA26).

Local tickets can be purchased by using a credit or debit card with a billing address registered in one of the above locations with the matching postcode shown in brackets.

Local tickets are strictly limited to four per household. Multiple orders from the same address will have all orders and tickets cancelled.

FyneFest reserves the right to request additional proof of address from anyone booking Local tickets.

Can I get a refund for FyneFest tickets?

All ticket sales are non-refundable. We recommend those with spare tickets use the FyneFest 2019 Facebook event and Fyne Ales Facebook page to resell tickets. The FyneFest team will actively monitor pages to encourage resale on these platforms where possible.

Can I purchase FyneFest tickets over the phone?

All FyneFest 2019 tickets must be booked online via the FyneFest or Thundertix websites.

Can I purchase tickets on the gate at the event?

In the unlikely event that FyneFest 2019 is not sold out in advance, festival tickets will be available on the gate at Tier 3 prices.

When can I book additional add-on tickets (transport etc)?

Additional add-on tickets, including Glasgow-FyneFest Bus Tickets, will be available in due course. We recommend you follow Fyne Ales social media profiles and hitting ‘Going’ on the FyneFest 2019 Facebook event to keep up with the latest news.

I’m having trouble booking FyneFest tickets, where can I find help?

If you are having any problems booking FyneFest tickets, please email tickets@fyneales.com and a member of the team will respond as soon as possible.

Where can I find the festival rules and terms and conditions?

We recommend every ticket holder reads the FyneFest Essentials page of this website, in addition to the terms and conditions of the festival.